Terms and conditions

1 - Acceptance of these terms and conditions (download, accept and signature )

1.1. All business relationships between AcusWeb SRL and the Customer are governed exclusively by the following terms and conditions of sale unless expressly waived by special conditions agreed in writing with AcusWeb.

1.2. These general conditions, as well as any special conditions, are accepted by the customer even if they differ from the general or specific conditions of purchase of the customer. These engage AcusWeb only if accepted expressly written acceptance.

1.3. Any person acting on behalf of the customer will represent and engage against AcusWeb.

2 - Prices

2.1. Unless otherwise provided by different offers and price lists are those published by AcusWeb; they, however, can be modified by AcusWeb without notice.

2.2. Orders, even if confirmed, are deemed accepted unless any price increases imposed by suppliers or resulting from circumstances beyond the control of AcusWeb. AcusWeb, in this case, will be entitled to increase selling prices to the customer in proportion to the increase that it undergoes.

2.3. In the event of a price increase of more than by 5% between the date of confirmation of the order and the actual delivery, the customer will be informed and may terminate the contract by notice in writing within 5 days.

2.4. The prices charged are ex warehouse, expenses, packaging, marking costs, VAT and taxes included unless otherwise specified; all shipping charges, additional services (fullfillment, configuration and logistics services) and any additional charges (contribution Order) shall be borne by the customer.

3 - Intermediaries and agents

3.1. Brokers and agents do not have the power to bind AcusWeb SRL. Their offers are subject to the approval of AcusWeb; it retains the right to not execute an order until it has given confirmation, or started running under dell'art.4.1.

4 - Conclusion of the contract, transport and retirement products

4.1. The contract is concluded with the confirmation by AcusWeb order issued by the Customer or by the beginning of the execution.

4.2 Shipments, unless otherwise agreed, will be made carriage paid, by transporters defined by AcusWeb, and shipping charges will be invoiced to the customer

4.3 In the event that the carrier is responsible, in any way by the customer (freight), AcusWeb will not be liable for loss and / or damage of the product from the moment the goods are delivered to the carrier at its stores.

4.4. Should the customer wish to withdraw the products directly at the store AcusWeb, you must do so within 5 days from the date on which it became aware of the availability of the products at the stores AcusWeb. After this deadline, the ordered products will not be made available to the customer and will be charged an amount as a penalty for damages amounting to 10% of the order is not withdrawn.

5 - Deadlines and procedures for order processing

5.1. The delivery times are approximate and non-essential.

5.2. Every single order or delivery will be considered autonomous and independent of any other order or delivery.

5.3. AcusWeb reserves the right to deliver the order through partial deliveries. If the customer wishes to refuse a possible partial delivery of goods, will have to declare in advance in writing.

5.4. AcusWeb reserves the right to refuse a customer's order contained a demand for unique and complete avoidance of merchandise. In this case, the acceptance of the order by AcusWeb will be deemed binding only if made in writing.

5.5. In the event that the delivery of goods ordered becomes impossible or at least more expensive to causes beyond its control, AcusWeb can solve, by means of a simple written notice to the customer, the contract concluded by written confirmation by AcusWeb.

5.7. If the customer wishes to terminate the contract due to a delay in delivery, he will invite in writing AcusWeb to process your order, or the order is not processed within a reasonable period of not less than 15 days. The contract will be terminated if AcusWeb has failed to deliver in the assigned term.

5.8. Unless the customer has not notified in advance, in accordance with Art. 5.3., That it will accept only the complete fulfillment of the order, in any case, the customer can refuse or delay payment of the goods given to him under an order even partially executed.

5.9. The return of goods at AcusWeb must be requested in writing, stating the reasons for the request, quoting the invoice and / or DDT and must be specifically authorized. The return of goods shall be conducted upon authorization and assignment of the "return number" (RMA).

6 - Warranty of the manufacturer and / or owner of the software

6.1. The Parties recognize that AcusWeb is only a trader of products produced by third parties; therefore, the guarantee on the proper functioning of the products delivered by AcusWeb is limited to that granted by the manufacturer and / or owner of the software.

6.2. If and only to the extent that, this is provided by the manufacturer's warranty and / or owner of the software product marketed by AcusWeb, in the case of proven material defects Product AcusWeb will manage the product warranty.

The DOA procedure applies only to those products whose producers the provisions concerned.
(This list is available on the website www.computerstoresrl.com)

In case of non-applicability of the procedure DOA, AcusWeb will not replace immediately to the customer the product proved to be defective, it will be sent to the manufacturer (or supplier of AcusWeb) for replacement / repair.
AcusWeb will return the product to the customer only after the return to AcusWeb by the manufacturer (or supplier of AcusWeb) Product replaced / repaired.

The timing of replacement is conditioned by the times of restitution of the product being replaced / repaired by the manufacturer / supplier of AcusWeb AcusWeb itself.

6.3. Complaints related to the products delivered by AcusWeb Customer must be received by e-mail or registered mail to the Customer within 8 days of receipt of goods, attaching a copy of the bill, invoice or accompanying document, clearly stating the reasons the complaint. After this deadline, the claim will no longer be accepted.

6.4. Under no circumstances AcusWeb guarantees its products are adapted to the specific needs of the user.

6.5. AcusWeb liable for damage to persons or property other than products covered by the agreement only if it shall be, or is legally be, the importer in the EU and only if such damage has resulted from its negligence or gross negligence and exceed the value of € 500 (five hundred)
In no other case AcusWeb is obliged to compensate the user or third parties for consequences resulting from the use of the product, for direct or indirect damage, accidents to persons, damage to property other than the material, loss of benefit or loss of profits , damage caused or alleged to be caused by the deterioration or loss of data recorded by the user.

7 - Warranty AcusWeb

7.1. If the customer proves that a malfunction of the computer product is due to a lack of custody attributable to AcusWeb, the latter will respond if the defect is such that the product unfit for the use for which it is intended, not diminish so appreciable value or if it lacks the qualities essential to the use or promises.
7.2. In this case, the claims related to the products delivered by AcusWeb Customer must be received by e-mail or registered mail to the Customer within 8 days of receipt of product, attaching a copy of the packing slip or invoice or accompanying document, stating clearly the reasons for the complaint and why the defect is attributable to operating AcusWeb. After this deadline, the claim will no longer be accepted.

7.3. Without prior written consent of AcusWeb, unless the defect was not recognizable without prior unpacking, no Returns will be accepted unless it is undamaged, in their original packaging, intact, and no stickers or labels other than originally .

8 - Complaints relating to invoices

8.1. Any complaints related to invoices issued by AcusWeb must be brought to the attention of AcusWeb via registered letter sent within 10 days of receipt of the invoice. Failing that, the bills are accepted without reservation.

8.2. No claim may, in any case, justify the delay or non-payment.

8.3. In the event of default or termination of the contract because of the customer, it will be due to a AcusWeb damages lump sum equal to 10% of the total selling price, subject to greater damage.

9 - Limitation of Liability

9.1. If AcusWeb is found liable for the total or part of their obligations under the contract, the total compensation due to the Customer shall in no case exceed 10% of the price of the goods that caused the damage.

10 - Deposit

10.1. Advances paid by the customer are to be considered as an advance and are not a deposit. Nevertheless, in case of breach of contract by the Customer, AcusWeb will be entitled to retain the advance payments made, subject to greater damage.

11 - Rights to the software

11.1. The rights to the software marketed by AcusWeb remains the property of the manufacturers and / or owners of the rights to the software, which grant the user only a license. All rights to the software are reserved and it is absolutely forbidden to the customer to sell to third parties, license, pledge, or otherwise dispose, in return for payment or free of charge, the rights to the software.

11.2. The Customer agrees not to remove or alter the signs of Rights reported on the material supports the programs and the user manual, to not make any changes to the products and make them only legitimate uses and / or permitted.

11.3. The Customer also undertakes to keep with due care products, by applying strictly all the instructions of the manufacturer or retailer; in particular, the customer can not forge information technology products, or allow or encourage in any way their counterfeiting.

11.4. Customers intermediaries between AcusWeb and the end users of software should include in their conditions of sale the paragraph in Section 11.1. or text with the same meaning.

12 - Retention of title

12.1. In case of non-payment, in whole or in part, at maturity, AcusWeb, shall, without the need for prior judicial order, repossess the products still with the customer and / or not yet sold it, and the customer is obligated to consent not raise objections. The customer must feel AcusWeb, under penalty of compensation for any damages, of any attachment or seizure by a third party on products purchased by AcusWeb and not yet fully paid. The products owned by AcusWeb will be insured to cover product damage and damage to third parties.

13 - Payment Terms

13.1. All invoices are payable in Taviano and the amount payable shall be understood as clear and without any additional discount.
The payment methods are declared in the invoice (or accompanying document) sent to the customer.

13.2. The customer can have access to a line of credit for deferred payments, only if the analysis by Credit, responsible for the analysis of the documents that the customer has sent for the opening of the credit line, will have a favorable outcome.

AcusWeb reserves, at its sole discretion, the right to determine the value of the credit and payment terms offered to customers.

14 - Missed payments

14.1. Failure to pay at maturity of the invoice or debit note, all requests for deferral of payment or any other event that results in the failure of the customer, because the loss of the agreed terms for the payment of products, making each credit to the AcusWeb customer immediately payable; in this case, also, AcusWeb has the right to suspend delivery of the undelivered products.

14.2. Failure to pay at maturity even one bill also gives faculty AcusWeb to decrease the value of the credit line offered to the customer.

14.3. Moreover, in case of non-payment or delay in payment by the customer, it is the Faculty of AcusWeb immediately terminate any existing contract, without any compensation to the customer or other formality which the simple notice by registered letter.

14.4. Every order or delivery is to be considered autonomous and independent of any other order or delivery. Any dispute between the Client and AcusWeb can not, under any circumstances, give rise to suspension of the payment of bills or other of the non-controversial bill.

14.5. The incomplete delivery of an order does not entitle the customer to refuse payment of the goods.

14.6. Except as provided by art. 5.3., It is entitled to issue partial invoices according AcusWeb deliveries.

14.7. Even if the customer asks to AcusWeb to perform ancillary to the sale, such as the installation and / or commissioning of the products, payment of invoices relating to the price of the products it can not in any case depend on the completion of the installation services or installation of equipment.

14.8. Unless express written agreement to the contrary, the failure to pay all or part at the due date results in the application of interest at the prime rate plus 2 points, plus bank charges, subject to greater damage.

15 - Solidarity

15.1. If the customer requests that the invoice or debit note is issued on behalf of a third party, whether the customer is on the third are jointly liable for the payment of the invoice and the fulfillment of all commitments resulting from the general and special conditions of contract.

16 - Restrictions on exports

16.1. The Customer undertakes to comply with the export control regulations promulgated by the United States as well as the legislation of the European Union and its Member States in the field. In case of export of products outside the EU, the customer must obtain advance written permission of the manufacturer.

16.2. In case of non-compliance with the provision of paragraph 16.1., The customer shall indemnify AcusWeb for all damages, costs and expenses resulting.

17 - Use in high-risk environments

17.1. It expressly warns the customer that some products can not be used in a nuclear or any other high-risk environments. The Customer agrees to comply with all precautions and restrictions on use made in this regard by the manufacturers.

17.2. The Customer agrees to indemnify AcusWeb for all damages, costs or liabilities that could suffer in case of use in violation of this clause and / or reserves and precautions made by the manufacturers in this regard.

18 - Jurisdiction and applicable law

18.1. Any dispute will be referred exclusively to the Court of Lecce.

18.2. The contract between AcusWeb and the customer, and so anything not expressly provided in these terms and conditions of sale shall be governed by Italian law.

The undersigned declares to be aware and fully accept the following terms and conditions of sale of AcusWeb SRL, also included in the site www.computerstoresrl.com.